General

1. What is Buildup?
Buildup is an easy-to-use collaboration tool for task management, punch list, and inspections. Ensure you’re team stays on track and on budget for local, low complexity projects with Buildup.  Sign-up for the Buildup trial today!

2. What is Buildup+?
Buildup+ gives executives direct visibility to their project teams tasks, issues, and inspection work on large complex project. Buildup+ improves your quality, increase communication, and shorten timelines with minimal training required for your teams. It’s available on iOS, Android, and web.

3. What’s the difference between Buildup and Buildup+?
Buildup provides small to medium size business with all the fundamental functionality to easily collaborate with team members on punch list, inspections, and task management. While Buildup+ provides additional functionality to manage large scale projects and complexity. Check out our Compare page to see feature differences.

4. What operating system does Buildup run on?
Buildup and Buildup+ is available on iOS, Android, and web.

 

Purchase

1. Can I test out Buildup before purchasing?
A 30-day Buildup trial is available for all new users to sign-up and experience Buildup before official purchase. Sign-up for the free Buildup trial today!

2. How much does Buildup cost?
Buildup is currently priced at $149.99 per month with unlimited users, file storage, plan sheets and can be used for up to 5 projects.

3. How much does Buildup+ cost?
Buildup+ is currently priced at percentage of the construction project value for unlimited users, file storage, and plan sheets. Contact our Sales team to get a quote today!

4. How can I purchase Buildup or Buildup+?
Thanks for your interest in Buildup. Please contact our Sales team via email to get a quote and enjoy Buildup today.

 

Support

1. What support options are available? 
There are several support options available to customers, including Support articles in our Help Guide, onboarding videos, and feature videos on our YouTube site. You can also reach out to our Customer Success team via [email protected].

2. I recently purchase Buildup. What resources are available for new users?
Buildup is committed to support new users through their first use of the app. We’ve created two videos to help onboard new users into the web and mobile. These videos are available here. Additional resources are available in the Help Guide.

3. I’m having issues with the web/mobile app. Who can I reach out to? 
There are a couple of options you can leverage to get help with your web or mobile app issues.

    • If you’re having issues with the mobile app, you can go to the main menu and select Help. A Customer Success team member will respond within 24 hours.
    • If you’re having issues with the web app, please reach out to Customer Success team via email at [email protected].

4. I have a support related question not listed here. How can I get help?
For any support questions, please reach out to our Customer Success team via email at [email protected].